Hello everyone. I’m buzzing today after playing a fun gig at the weekend and looking over what we managed to ship in September.
Trust Centre
We recognise that Soniq Studio is a system which holds sensitive data. Data which we are entrusted to safeguard on your behalf. We take this responsibility seriously.
We have consolidated our privacy, security and legal information into a Trust Centre which is the gateway for how we look after your data and how you can get in contact if things go wrong.
I want to highlight our philosophy to monitoring. Our system doesn’t “follow you around” like many others do. We are told if the app has a problem, we keep track of security related signals, but there is nothing tracking which screens you specifically visit or profiling your choices.
This does mean that we want to hear from you! Please get in touch and tell us about your experience, what is working and what is not.
Make it right, Lesson Credits and Refunds
We shipped phase 1 of a new virtual wallet. If you need to cancel a lesson you can give the student a lesson credit instead of refunding the money. Lesson credits can be applied directly to a future lesson or be included when you do your next invoicing run.
Weekly Digest email includes overdue invoices
Our “Upcoming lessons”, weekly email has been renamed to the “Weekly Digest”. It now includes both upcoming lessons for the week ahead as well as a list of any overdue invoices.
Feedback
We want to hear your feedback. Get in contact and let us know.